Non-discrimination policy
ADA notice
SMI’s policy, in accordance with federal and state law, is that no program or activity administered by SMI shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. SMI will take appropriate steps to ensure that every person with a disability is granted equal use of its services and facilities. SMI is committed to making reasonable access to MRI and other radiological services and equipment with compatible assistive devices to facilitate disabled patients’ use of its services and equipment.
When scheduling patient appointments, SMI’s staff will ask if the patient will need any special assistance, modification of policy, or auxiliary aid or service at the examination because of a disability. SMI shall provide the reasonable requested assistance or auxiliary aids or services at the patient’s scheduled exam to enable the patient to access SMI’s radiological services and equipment. Whenever a disabled patient or prospective patient cannot be reasonably accommodated at the SMI facility of their first choice, SMI will engage in an interactive process with the patient in an attempt to accommodate them at a reasonably close accessible SMI location within its service area. If the individual with a disability did not identify a need for a particular reasonable accommodation when asked by the staff person who scheduled the appointment, SMI shall accommodate the individual unless doing so would fundamentally alter the nature of its services.
Non-discrimination notice
SimonMed Imaging complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.. SimonMed Imaging does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
SimonMed Imaging provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters, written information in additional formats (large print, audio, etc). SimonMed Imaging provides free language services to people whose primary language is not English, such as: qualified interpreters, information written in additional languages.
If you need these services, notify a SimonMed Imaging representative while scheduling your appointment. This allows time to coordinate services effectively for your visit.
If you believe that SimonMed Imaging has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Chief Compliance Officer
SimonMed Imaging – Corporate
16220 N. Scottsdale Rd., Suite 600
Scottsdale, AZ 85254
(602) 688-6116 (phone)
(602) 302-5783 (fax)
compliance@simonmed.com
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the SimonMed Imaging Compliance Department is available to assist and can be contacted using the contact information above.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services, Office for Civil Rights.
Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F HHH Bldg.
Washington, D.C. 20201
Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
You can also contact your local Health Department with any questions or concerns:
Local Health Department
Arizona Department of Health Services: (602) 542-1025
California Department of Public Health: (916) 558-1784
Colorado Department of Public Health & Environment:(303) 692-2000
Florida Department of Health: (850) 245-4339
Illinois Department of Public Health: (800) 252-4343
Nevada Health and Human Services: (775) 684-4000
New York Department of Health: (800) 804-5447
Texas Department of State Health Services: (512) 776-2150
Wisconsin Department of Health Services: (608) 266-1865
Please direct any questions or concerns regarding our equal employment opportunity policy to the Human Resources Department located at your campus. Any patient with concerns about access to facilities and services should contact the SimonMed Imaging Operations Department at(602) 688-6116, the Arizona Department of Health at (602) 364-3030, or ACR at (703) 648-8900